Gift Options

We never include the price on any of the packages we ship out! 

Yes, of course.  There is an option when you are viewing your 'cart' to check if this is a gift.  Once the box is checked, you will be prompted to complete the personalized message information.  

That is such a great way to make sure you don't miss important events!  You can easily do that by selecting a delivery date when you are viewing your 'cart' at checkout.  It is directly below the gift option on the right-hand side of the page.  

Yes, simply select the box beside SHIP TO MULTIPLE ADDRESSES when you are viewing your 'cart'.  

Shipping & Delivery

This may vary from time-to-time, but we are currently offering economy (5-8 business days) & standard (3-4 business days).  You will receive more accurate options if you go to the second step of the checkout process based on the location the package is being shipped to.  If you need something shipped more quickly, please reach out directly via messenger or email support@comfy-cozy.com to see if we are able to accommodate.  

We ship Nationwide in the United States of America. At this time we do not ship internationally.

We deliver within 15 miles of Matthews, NC.  The option for local delivery will populate if the delivery address is within the delivery radius.  If it is not available, the option will not populate.  Quick shipping options are available if it is outside of the delivery radius.  

If you need something the same day, please message us prior to 12pm EST that day to see if we can accommodate.  We typically deliver within 1-2 business days after the order has been placed. 

General Questions

Not at all, we are quick with both types of gift boxes. We always ship 1-2 business days after your order is placed. If you are in a rush, please message us via chat or email support@comfy-cozy.com to see if we are able to accommodate.  

Yes! To begin, please email support@comfy-cozy a spreadsheet that contains shipping addresses (columns should include: name, address, city, state, zip).  If applicable, add in additional columns for which gift boxes each recipient should receive & what their gift message note should say.  These additional columns are needed if they are all not all receiving the same gift(s) & message.